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Palliative Care Online Training


You can begin your FREE Online Training NOW!

CLICK HERE to register your interest in completing the training


For commonly asked questions and answers, please click HERE


Whether you work in aged care, acute or primary care, chances are you’ll find yourself at some stage caring for someone with a terminal illness.
Every person’s needs are unique and sorting your way through the emotional and social stresses faced by a dying person and their family can be difficult.

A new online training program has been developed to help health professionals who provide palliative care to aged persons in the community. The modules will help you develop your skills and confidence, so that the next person you care for at the end of their life will benefit.

What does the training cover?

Based on the “Guidelines for a Palliative Approach for Aged Care in the Community Setting,” four online modules have been developed to help you to:

    Reflect on the needs of people and their families as they approach the end of life
    Build your screening and assessment skills
    Develop confidence in having end of life conversations, especially around Advance Care Planning
    Invest in your own self‑care and build resilience
    Connect you to a wider network of experts who can support and assist you

Who developed the content?

The program has been developed by a consortium of experts including AHHA, JustHealth Consultants, SilverChain and E3 Learning,  with funding from the Department of Health. Final material developed by the consortium was peer reviewed by key subject matter experts Australia wide, with a formal pilot study with 700 healthcare professionals to refine content and delivery.

How long does it take to complete?

The four modules will take a total of 6 – 8 hours to complete online.


What do I need to do to prepare for this training?

You won’t need to do any pre-reading or preparation to complete this training. Provided you can access a web-enabled (online) computer, everything you need will be provided on the online portal.


How much will it cost?

The training is funded by the Department of Health, so best of all – it’s free!


Is the course accredited?

Yes. These four online training modules are accredited and will enable you to accrue Continuing Professional Development (CPD) points. You will be provided with a certificate of completion when you finish the modules for you to apply to your professional body for CPD recognition. This certificate can also be used to gain Recognition of Prior Learning (RPL) from accredited training organisations if you want to progress to a formal qualification.

When can I start?

Online Training is just a click away.
Go to and click "Register Now" to begin.



Continuing Professional Development (CPD) and Professional Development Program (PDP)

These modules have been granted endorsement by the following organisations as eligible evidence towards satisfying CPD or PDP requirements:

  •     Royal Australian College of General Practitioners (RACGP)

Activity carries 9 category 2 points, activity number is 766482. 

This activity has been approved as a category 2 module in the RACGP 2011 – 2013 QI&CPD Program for 9 category 2 points.

  •     Australian College of Rural and Remote Medicine (ACRRM)

This online module is accredited with the ACCRM for 10 PRFD points (PDP code: O1201SCNA)

  •     Australian College of Nursing (ACN)

This online module has been endorsed by APEC number 121022438 as authorised by Royal College of Nursing, Australia according to approved criteria, attracting 4.5 CPD hours


Your feedback through the evaluation questionnaire is important to us, so the evidence to support your CPD/PDP requirements will only be available after you have completed the evaluation questionnaire in each module.

Nationally Recognised Training outcomes

These modules have been mapped against 4 units of competency in the nationally recognised Australian Qualifications Framework:

  •     CHCPA301B Deliver care services using a palliative approach
  •     CHCPA402B Plan for and provide care services using a palliative approach
  •     CHCCS422B Respond holistically to client issues and respond accordingly
  •     CHCCS426B Provide support and care relating to loss and grief

These units support completion of 2 Skill Sets in palliative care from the CHC08 national training package:

  •     CHC08 Palliative approach skill set – plan and provide care
  •     CHC08 Palliative approach skill set – provide support

When you have completed any or all modules you can present evidence to a Registered Training Organisation of your choice to seek Recognition of Prior Learning for these outcomes.

Module 1

This module will provide you with:

  •  a definition of palliative care and a description of its different forms
  •  recommendations from the best practice guidelines for a palliative approach for aged care in the community setting
  •  a description of the settings where palliative care can take place
  •  an outline of advance care planning and advance care directives and how to overcome barriers to writing these directives, and
  •  an understanding of how to communicate and best establish interpersonal relationships with clients and significant others.
  • By the end of this module you’ll also be able to use a holistic and supportive approach to palliative care that demonstrates mutual understanding and respect when communicating with clients and significant others in a culturally specific context.
  • Before you can move to the next module,  you'll need to successfully complete a short multiple choice assessment.

Remember, you can revisit the module at any time for refresher training.

Module 2

This module has been designed to provide you with an understanding of how to plan and implement a palliative approach to care, assess palliative care needs and manage a range of client issues that may be encountered.
At the completion of this module, you will:

  • understand what’s involved in providing palliative care, when to plan its introduction and the differences between palliative care and curative care
  • understand the roles and responsibilities of multidisciplinary team members during the planning and assessment phase of delivering a palliative approach to care
  • be able to assess and manage the palliative care of a diverse range of  clients, including Aboriginal and Torres Strait Islander (ATSI) people, people  from culturally and linguistically diverse (CALD) backgrounds and other people with special needs or perspectives
  • describe the legal and ethical implications of advance care directives
  • assess and manage a range of physical symptoms
  • understand the psychosocial and spiritual aspects of a palliative approach to care
  • identify the four models of palliative care, as well as the short term care arrangements that are available
  • understand the symptoms and management of carer strain, and
  • identify other tools that can be used to support home based palliative care.

Module 3

This module has been designed to provide you with an understanding of how to provide the care and support that both palliative care clients and their carers require.
At the completion of this module, you will be able to:

  • discuss with palliative care clients the pathway their illness may take
  • support clients and carers when end of life decisions need to be made
  • show respect for the lifestyle, cultural, spiritual and special care needs of the different populations of palliative care clients and carers
  • identify the types of support that are available to assist carers
  • support palliative care clients experiencing grief and loss, and
  • support carers experiencing grief and bereavement issues.

Module 4

This module has been designed to provide you with an understanding of how a multidisciplinary team of health professionals and service providers can deliver a palliative approach to care in the community setting.
At the completion of this module, you will be able to:

  •  understand how the multidisciplinary team approach can be applied when providing palliative care in the community
  •  recognise and manage the stressors that may be experienced by health care providers and how these can be managed
  •  understand the experiences of grief, loss and bereavement from a health care provider’s perspective
  •  recognise the importance of effective communication in the provision of palliative care, and
  •  meet safe practice requirements when providing palliative care in a community setting.





24_x36_online_pal_care_poster.pdf1.23 MB
pall_care_content_overview.pdf294.32 KB