Partnering With Consumers 2017: Workshop 2 Consumers as Agents of Change

Location: Sydney, New South Wales
Venue: PwC Sydney, One International Towers, Watermans Quay, Barangaroo
Date: 19 September 2017 9:00am to 19 September 2017 05:00pm

The Consumers Health Forum of Australia (CHF) and the Australian Healthcare and Hospitals Association (AHHA) are pleased to present the second workshop in our 2017 Partnering with Consumers Series - Consumers as Agents of Change.

This workshop will examine how consumers have been able to effectively influence and create change and provide you with an understanding of how to harness this powerful and effective group of engaged people.

Keynote Speaker:

“When I was 28 years old everything I thought I knew about myself ripped apart in a moment. I was standing in a shower on the OB floor of my local hospital and, with no warning, I felt like fire was poured over my head. Pain surged through my teeth. My jaw tightened and then suddenly something crunched deep inside of me. I was 35 weeks pregnant that day and the birth I’d planned for, the life I’d planned for, changed forever. … “

In this presentation, learn what it was like for Melissa Thomason, a “Type A” public school teacher, to survive a Type A aortic dissection and become a champion for patient-centered healthcare across the United States. A remarkably passionate speaker with a fiery sense of humor, Melissa will make you tear up, laugh out loud and consider new possibilities while expanding your team’s toolbox. Come learn how to turn your patient population into a dynamic force for change!  

She will help you answer the questions:

  • How do we bridge the gap between dynamic, meaningful engagement and the passive “focus group” approach?
  • How can we build a “culture of collaboration” and leverage it to improve quality by the bedside and in the boardroom?
  • Why should we care about the work of “patient engagement” now more than ever?

Other Speakers

Other speakers will include:

  • Bridget Haire, Australian Federation of AIDS Organisations
  • Richard Royle, PwC Health Consulting
  • Dany Vadasz, Health Issues Centre
  • Melissa Fox, Health Consumers Queensland
  • Paresh Dawda, Prestantia Health

A full agenda will be available shortly.

Our Sponsor

The Partnering with Consumers 2017 series is proudly sponsored by PwC.