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All health care should be consumer-centred. It is after all a given that care is administered to individuals. Now there is a growing realisation that ‘people power’, in the form of insights derived from consumers’ experiences, needs and perspectives,...

A patient-centred approach has demonstrated the effectiveness of tailoring a recovery program to meet the individual needs and circumstances of participants seeking recovery and rehabilitation services in the Northern Territory. The Northern Territory...

The Australian Healthcare and Hospitals Association (AHHA) welcomes the Government’s commitment to Health Care Homes and today’s unveiling of the program’s trial sites at Western Sydney Primary Health Network. “The AHHA supports this reform aimed at...

There is a growing body of evidence that patients’ experiences with healthcare are a reliable measure of its quality. A systematic review recently showed clear evidence of the association between patient experience, clinical safety and effectiveness, and...

An outreach program in partnership with a local soup kitchen has allowed the North Coast Primary Health Network (NCPHN) to increase access to primary healthcare services for people who are experiencing or at risk of homelessness in Northern NSW...

The latest edition of the Australian Healthcare and Hospital Association’s (AHHA) peer-reviewed academic journal Australian Health Review ( AHR ) opens with a call from Editor-in-Chief Professor Gary Day for strong leadership on health reform. "Strong...

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