Improving implementation: the challenges facing development of My Health Record

Friday, October 30, 2015

The latest Health Policy Issues Brief from the Australian Healthcare and Hospitals Association (AHHA) and the Deeble Institute for Health Policy Research has pointed the way forward on developing a national e-health initiative.

Despite significant Government investment in the development of an electronic health record, the e-health initiative has proven difficult to get off the ground. Toward better implementation: Australia’s My Health Record by Krister Partel explores the development of the Personally Controlled Electronic Health Record and identifies challenges and opportunities for the rebranded My Health Record.

“The external review of the Personally Controlled Electronic Health Record went a long way towards identifying areas to improve upon,” said Mr Partel.

“However, experts have raised concerns that have not yet been addressed.”

The brief discusses potential issues with implementation and offers recommendations to assist with the process. Chief among these are the lack of registered users, the difficulties in transitioning from an opt-in to an opt-out system, and the importance of maintaining consistent and coherent governance arrangements.

“The Commonwealth Government’s attempt to reboot the failed Personally Controlled Electronic Health Record is admirable,” said AHHA Chief Executive Alison Verhoeven.

“But more needs to be done to ensure that the same mistakes are not repeated in the rebranded system.

“A well-implemented electronic health record has the potential to promote greater consumer engagement and understanding, reduce waste and inefficiency and improve quality and safety. This Deeble Institute Issues Brief outlines the steps necessary to ensure that My Health Record lives up to its potential.”

Toward better implementation: Australia’s My Health Record is available here.

Media enquiries:

Alison Verhoeven

Chief Executive, The Australian Healthcare and Hospitals Association

0403 282 501

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