Page 27 - Experience Based Co-design - a toolkit for Australia
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 Experience Based Co-Design – A toolkit for Australia
 “If we were to do it again we would actively recruit a few ward champions to drive the project on the floor. We would also involve ward staff in asking patients and families about the boards, to hear about their experience first-hand.”
In case study 7, which is a published and evaluated EBCD project the team noted that EBCD activities were viewed as an additional burden by staff. Lack of dedicated time may have reduced the impact and sustainability of the programs.
The process of EBCD is designed to be engaging, however, there are no specific tools to assist with recruiting of staff. In your recruiting effort, the following tips will be useful:
Develop a simple ‘elevator pitch’ stating why teams want to work on this project and how a staff member can become involved (what can they do) and what is ‘in it’ for them (exposed to new ideas and a new methodology)
Enlist key support from an influential member of the team (not necessarily the most senior) and from those who commissioned the work in the first place, to explain the reasons for undertaking the project (specifically note advice above on leadership support)
Explain that the process does not imply anything negative about the service
Agree dates well in advance, at a time when people tend to be able to meet
Make sure everyone has all the information they need, so that no one can claim not to have known about it
Starting by gathering staff members experiences of delivering a service often gets them interested and can be a time to engage them to help with other tasks
Send through interview questions in advance to give them time to prepare. Also, consider inviting staff members to influence some of

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