• Jack Cochran and Mike Chase joined the Health Leaders study tour in Oregon. Wide-ranging discussion on health reform experience in the US and Australia.
  • Leadership improvement tips for healthcare with Jack Cochrane: 
    • The most severe complaint about team leadership from team members involves leaders who are unwilling to confront and resolve issues associated with inadequate performance by team members.
    • Help your team by having the critical conversations. If you don’t, patients and your team will suffer.