Webinar: Delivering ‘One Western Sydney Health System’ which is value based and digitally enabled

Venue: Online
Date: 21 April 2021 1:00pm to 21 April 2021 02:00pm

The Australian Centre for Value-Based Health Care was pleased to present this webinar with Ray Messom and Deepak Biswal. 

Collaborative Commissioning is a whole-of-system approach designed to enable and support the delivery of value-based health care in the community. It aims to incentivise locally developed integration across the entire continuum of care and embed local accountability for delivering value-driven, outcome-focused and patient-centred health care.

Regionally led collaborative commissioning, with ongoing appropriate government support and flexibility to enable the relentless pursuit of outcomes for patients, enables local joint commissioning to be scaled system-wide. WentWest (WSPHN) and WSLHD have established a Patient-Centred Collaborative Commissioning (PCCG) governance structure – clinicians, GPs, consumers and administrators working together across primary, community and acute care sectors to reimagine what value-based healthcare could look like with patients at the centre and NGOs, public and private providers working together toward a common aim.

WSPHN and WSLHD are now leading a full system-wide implementation of two new innovative models - Value-Based Urgent Care and Cardiology in Community. These models build on past program successes and more recently a collaboratively commissioned COVID-19 response including co-funded and delivered COVID-19 assessment and testing clinics and commissioning general practice to manage low to moderate risk COVID-19 positive patients in the community. Integrated data sets enable transparency in co-delivery and reporting on outcomes in real-time to continually inform implementation. Care Monitor, a real-time remote monitoring and population health management system, connects dispersed teams of professionals, providers and patients to deliver true multidisciplinary care and digitally enable integration across the continuum.

This presentation overviewed the journey to establish the PCCG in Western Sydney and some examples of services that are being designed and delivered in Western Sydney. It demonstrated how shared care planning partner, Care Monitor, is so critical to the delivery of outcomes.


Ray Messom

Ray is the CEO of WentWest, which leads primary health care system integration in Western Sydney. As the Primary Health Network, WentWest continually reimagines how primary, community, acute and social care is delivered, commissioning services into targeted areas of need and supporting primary care transformation and integration. WentWest aims to remove organisational and professional barriers, alleviate the siloed fragmented nature of care and pursue ‘one Western Sydney health system’ in order to provide value-based and person-centred care.

Prior to joining WentWest, Ray led the System Information and Analytics (SIA) Branch for the NSW Ministry of Health which supports the data and analytical needs of the $22 billion NSW public health system. It leads data governance system-wide and research on and evaluation of incentives, key performance indicators and health care improvement initiatives. Ray has also worked with PwC Canada and PwC Australia where he advised government, private, NGOs and academic sectors across Australia and Canada on several transformational reform agendas. As a health economist and senior administrator for more than 20 years, Ray has dedicated his career to the translation of evidence into policy and policy into outcomes for citizens.

Deepak Biswal

Deepak is the Founder and CEO of CareMonitor. He is a passionate and visionary entrepreneur and executive with over 20 years' experience in key leadership roles in complex corporate environments (e.g. Commonwealth Bank, Deloitte, IBM). He has a deep understanding of corporate strategy, M&A, corporate finance, commercialisation of new ventures, business transformation along with experience in new venture integration.

Prior to founding CareMonitor Deepak was Head of Strategy, Asia Pacific for Philips. He was responsible for leading corporate and group level strategy and business transformation projects, supporting individual business units in the development and execution of their strategic initiatives, and delivering the company’s multi-year strategic plans in the Asia Pacific region.