Webinar: The Karitane outcome framework: Using patient reported outcomes to enhance child and family health care service delivery

Venue: Online
Date: 16 September 2021 2:30pm to 16 September 2021 03:30pm

Karitane is an Australian non-government, not-for-profit health care service provider specialising in child and family health. Karitane currently employs over 140 staff, and provides a range of outpatient, residential and community-based parenting services to support vulnerable families and for families struggling with complex early parenting issues (e.g. infant feeding and sleeping issues, emotional and behavioural dysregulation in toddlers, postnatal depression and anxiety). Karitane has been acknowledged by the Australian Council on Healthcare Standards as a leader in the area of planning and delivery of care in partnership with consumers. Since 2017, Karitane has been developing a suite of digital parenting services, with the goal of delivering a ‘blended’ model of digital/in-person services, to better meet the needs of families.

This webinar will provide an overview of the services provided at Karitane, including the move towards a ‘blended’ model of digital/in-person services – a process that commenced in 2018 but was scaled up rapidly during the COVID-19 pandemic. Karitane representatives will describe the organisational model and programs, present the overarching outcome framework and discuss the approach to patient-reported outcome data collection, providing examples to illustrate its practical application. They will also describe the ‘Karitane Family Outcomes Tool’ – a new parent-report outcomes tool developed for use at our Karitane Residential Unit programs.


Grainne O’Loughlin joined Karitane in 2014 as CEO and has over 30 years’ experience in public health and community services in the UK and Australia.  She is a qualified Speech Pathologist and has held a variety of senior executive roles in the public health sector, not for profit healthcare and community settings. Grainne is a strategic, innovative and driven leader who has a strong focus on collaboration across the health and social services sectors and strives to achieve desired outcomes in early engagement, intervention and prevention services for families from vulnerable communities. She is committed to the leadership and implementation of the NSW Brighter Beginnings First 2000 Days framework and has a focus on leading better value healthcare through the scaling of identified evidence based intervention programs to ensure children are getting the best possible start in life. She has led a number of innovative virtual care and telepractice initiatives in child and family health, perinatal infant mental health and social sector services. Grainne is an experienced Non-Executive Director and Chair of three Boards.

Karen Edwards joined Karitane in 2016 and has extensive experience in community healthcare working across public, private and not for profit organisations. She is an experienced manager with a demonstrated history of driving safety, quality and robust governance practices amid a culture of continuous improvement and sound risk management. Karen leads the Governance and Corporate Services team and has responsibility for a range of portfolios, including Risk and Compliance, Health Information, Safety and Quality, Work Health and Safety, Information Technology, Facility Maintenance and Hotel Services.  She also holds the Company Secretary role at Karitane and has a non-executive Director appointment on the Board of South Western Sydney Primary Health Network.

Jane Kohlhoff PhD is a clinical psychologist and Associate Professor at the University of New South Wales School of Psychiatry and Karitane. Dr Kohlhoff works with clinicians and clients to conduct clinically oriented and translational research in the area of perinatal, infant and early childhood mental health. She has particular interests in attachment theory and clinical applications, early parenting interventions, and the roles of early environmental and biological factors in the intergenerational transmission of psychopathology. She recently collaborated with a team at Karitane to develop and validate the Karitane Family Outcomes Tool (KFOT).

This webinar is FREE for AHHA members. To get your discount code email communications@ahha.asn.au.