Webinar: Overcoming distress and workplace 'Drama’ through proven behavioural psychology techniques

Venue: Online
Date: 08 July 2021 2:00pm to 08 July 2021 03:00pm

The Australian Centre for Value-Based Health Care is pleased to bring you the next webinar in our webinar series on 'Overcoming distress and workplace 'Drama’ through proven behavioural psychology techniques.'

The COVID-19 pandemic has resulted in an increased level of distress in all our lives.  This distress may lead to disruptive ‘Drama’, either at home or in the workplace.  Learn how to identify the signs of this distress in people through their behaviour patterns, and hear how some hospital networks have successfully introduced techniques to overcome this distress and drama, and instead create positive outcomes for staff and patients.


Paul Larkin – Facilitator and Master Trainer 

Paul began managing professional cycling teams while still studying for his law degree, with highlights including managing the 100 strong New Zealand National Mountainbike team at a home world championships, working with the reigning world champion in Italy, and working with development teams from several countries that produced some of the champions we see today. It was at this point Paul noticed that while you can’t make an athlete fitter on a start line, if you can help an athlete and their team communicate and struggle together you can consistently beat bigger, better resourced teams.

Paul practised as a lawyer in a boutique firm, and much like in sport, he observed that outcomes related more closely to mindset and behaviour than behaviour. 

After retraining in psychology, Paul has been helping leaders and their organisations since 2012. Coaching, training and preparing for change are places you’ll commonly find him. After becoming an LOD trainer in 2014, Paul became Next Element’s Master Trainer in Oceania 2018.

Kenn Rodrigues – Facilitator and Consultant

Kenn has two decades of experience in the corporate sector with multi-national organisations, namely General Electric and Motorola Inc.  His experience spans across many countries, having worked and lived in the USA, China, Malaysia and Australia. As a qualified Mechanical Engineer with a Masters in Business Administration, Kenn has held various roles such as Commercial Director, Sales Director, Marketing Manager and Project Management.  

In all these roles, Kenn has worked in many high-stress environments with high-performing teams and has built up a strong portfolio of negotiating with many different personalities across various cultures.  He has worked extensively and effectively with C-suite clients, conducted negotiations with all levels of management, as well as having led teams working on the shop floor.   

Lahiru Amaratunge – Consultant, Dept of Anaesthesia and Pain Medicine

Lahiru is a consultant anaesthetist working in the public hospital system in Melbourne and a senior clinical lecturer at the University of Melbourne. He spends most of his time teaching whether it’s lectures for medical students, hi-fidelity simulation for specialists or running his new venture, ABCs of Anaesthesia, via YouTube channels, podcast and online courses.

He notes that after acquiring knowledge and technical skill competence in medicine, it became clear that there were other critical skills that really make a difference in crisis situations.  The ability to communicate, lead, follow, anticipate, plan and work cohesively with peers and teams are essential to engineer better patient outcomes and often the most difficult skills to learn.

This webinar is FREE for AHHA members. To get your discount code email communications@ahha.asn.au.