Webinar: The Patient Activation Measure (PAM) – how it is being used in various healthcare settings including hospitals and general practice

Venue: Online
Date: 03 June 2020 12:30pm to 03 June 2020 01:30pm

The Australian Centre for Value-Based Health Care invites you to join us for an engaging free webinar hosted by Associate Professor Michael Greco of Griffith University and CEO of Patient Opinion Australia featuring practical case study examples of health care services that have successfully implemented Patient Activation Measures (PAMs).

Patient Activation has wide adoption in the USA and more recently the UK (through NHS England). In this sense the concept is not original. However, its uptake in Australia has been minimal. This is now beginning to change as we see some GP practices adopting the tool (Patient Activation Measure or PAM) to improve the effectiveness of their consultations. At a broader level we are seeing PHN and LHN adoption to help reduce preventable hospitalisations and improve health outcomes.  A patient’s activation can be changed with the greatest gains seen among individuals lower in activation. One recent study by the Health Foundation UK showed that moving patients up one level of activation (from Level 1 to Level 2) would prevent 333,000 less ED admissions and 504,000 A&E attendances. It also improves a number of health behaviours by up to 30% such as medication adherence, keeping appointments and undertaking prevention/screening programs.

Michael Greco

Michael Greco is CEO of CFEP Surveys which has offices in Australia and the UK. He is also the founder and CEO of Care Opinion Australia (formerly Patient Opinion), a not-for-profit public online feedback platform. He is a Director of Health Leaders Australia and a former Director of a number of other not-for-profit Boards including CheckUP Australia (formerly General Practice Queensland) and Change Day Australia.  He holds a professorial post with the School of Medicine, Griffith University, and an honorary senior research fellow post at the University of Exeter (UK).  His academic background focused on healthcare, evaluation and clinical pastoral education, and includes a PhD in medical education and a Bachelor of Theology.