Community Programs and Contracts Compliance Manager

Mount Isa, QLD |

North and West Remote Health (NWRH) now has an exciting and rewarding opportunity for a driven and highly organised Community Programs and Contracts Compliance Manager to join their team full-time, based in Mount Isa - 'The Oasis of the Outback'.

Reporting to the Executive Manager Health Services, your primary role will be to review, plan and organise NWRH's Community Programs in order to increase the community care quality and productivity, whilst effectively responding to changes in the internal and external operating environments. 

This is a newly created hybrid role, working across change, project and contracts management in addition to business development, where you will build the Community Care client base, improve the integration of Community Care with other service streams and improve the implementation of new contracts across NWRH.

This will be achieved by:

  • Leading organisation-wide service planning, logistics and operational delivery oversight for community, aged and disability programs;
  • Initiating and maintaining business relationships focused on revenue generation and/or generating service efficiencies and mutually beneficial partnerships;
  • Creating, leading and fostering a culture of performance against contract deliverables across responsible programs;
  • Embedding cultural competency in all areas of delegation and program responsibility; and
  • Identifying and responding WHS needs for quality improvement, developing and implementing WHS systems, process and accountability in order to satisfy legislative requirements.

NWRH is seeking a degree qualified professional with strong commercial acumen and demonstrated experience in leading and applying contemporary Project Management methodology and achieving Business Development outcomes.

You will have experience in Change Management, Contracts Management (including Procurement, Auditing and Reporting) and Compliance achievement across teams.

This is a challenging role that will see you hitting the ground running in terms of quickly understanding NWRH's business units and operations, interpreting current operations in comparison to long-term strategic organisational goals and managing and driving the changes required to achieve those goals. You'll be leading and directing a multicultural team comprised of multiple business units across 44 dispersed locations throughout North and West QLD, along with all the operational, managerial and logistical circumstances that encompasses this; as such excellent organisational and managerial skills are required.

You'll need to combine a tough and disciplined leadership approach with a negotiating, consultative communications style that enables you to confidently and effectively represent NWRH in discussions with all stakeholders, from people of diverse cultures through to other health/hospital services, members of the NDIA and other high-level stakeholders.

While not a requirement of the role, the ideal candidate will also possess post-graduate qualifications in administration or management, with demonstrated experience in the Health, Aged Care or Disability Industry highly regarded, especially in relation to Community Care and Government Funding.

Please note: Regular travel to business units within your area of operations will be required, as such you must be comfortable with travelling by road and on occasion, light aircraft, and possess a current unrestricted Australian Driver's Licence.

To apply, please go to ‘Work for Us’ on our website

Closing date: 
Tuesday, January 22, 2019
North and West Remote Health
Phone Number: