IT Officer

Orange or Dubbo, NSW |

Job Description:

The IT Officer role works collaboratively across Western NSW Primary Health Network (WNSW PHN) to support the Manager IM/IT implement, maintain and review the organisation’s Information Technology and Information Management systems to ensure the organisation is well placed to meet its strategic goals.

This role works collaboratively to:

  • Ensure the IT needs of end users are addressed quickly and efficiently
  • Carry out monitoring and maintenance of WNSW PHN systems and networks
  • Solve technical problems and respond to support issues via phone and email
  • Assist in implementation, maintenance and support of ICT projects
  • Set up and deploy technology hardware and assist with asset management
  • Provide training on various technology platforms to staff as required

Skills and Experience:

Essential
  • Relevant Bachelor Degree qualifications in IT, and/or combination of relevant training and minimum 5-7 years’ experience, including experience with the following:
    • Windows server and Microsoft SQL
    • Microsoft Office 365/Azure Administration
    • Remote desktop services
    • MS Office applications
    • Windows 7 and Windows 10
    • Active Directory, DNS and DHCP
    • SharePoint Administration
  • Ability to diagnose software, communication and hardware faults and take the appropriate action
  • Ability to manage tasks and small projects in an independent manner to achieve pre-defined outcomes
  • Demonstrated ability to deliver exceptional customer service, prompt and timely execution of tasks, strong multitasking skills, and dealing with competing priorities
  • High level of interpersonal skills, including being able to successfully present technical solutions to non-technical stakeholders
  • Self-motivated and able to work constructively either alone or in a team environment
  • Ability to do some out of work hours will be required (e.g. attendance at meetings) for which flexible working hours can be negotiated with manager
Desirable
  • Understanding of local health issues and their impact on specific population groups
  • Website and intranet maintenance, including web authoring and publishing tools
  • Experience coordinating general telecommunications for the business (i.e. phones, data connections, goto meeting etc), including basic understanding of IP PBX and VOIP
  • Database technologies
  • IT asset management/tracking
  • Experience with:
    • VMware and SAN experience
    • Network knowledge - VPNs, VLANs, Cisco
    • Azure Cloud service
  • ITIL knowledge

How to Apply:

For an outline of responsibilities, position description, selection criteria and information on how to apply, please refer to the Employment tab in the ‘About Us’ section of our website www.wnswphn.org.au/about-us/employment

WNSW PHN is committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. For enquiries regarding this role, please contact Mathew Showels (Manager IM/IT) on 5317 1271 or 0409 238 739.

PLEASE NOTE: The selection criteria as outlined in the position description must be addressed as part of your application.

      Starting date: 
      Thursday, July 11, 2019
      Closing date: 
      Monday, July 22, 2019
      Organisation: 
      Western NSW Primary Health Network
      Phone Number: