Member Engagement Manager

Canberra, ACT |

The AHHA is Australia’s national advocacy group for public and not-for-profit hospitals and healthcare providers. Our vision is for a healthy Australia where everyone is supported by the best possible healthcare system. In this role you will work with a small vibrant team working collectively across four core pillars of activity: Research, Policy, Advocacy and Practice. Being a member with our client provides the opportunity to join a community of health sector thought leaders as they grow and shape Australia's health system.

The Membership Engagement Manager role to be responsible for all aspects of their membership engagement, retention, and recruitment.


  • Work collectively with the senior leadership team to recruit, maintain, and build membership
  • Understand members interests, concerns, and alignment to the client’s work
  • Undertake biennial horizon scanning to identify broader industry collaborations
  • Work collaboratively to deliver workshops and seminar series
  • Provide regular analysis of member engagements, workshop, and seminar evaluations
  • Design member surveys to inform future training and development activities
  • Liaise with industry bodies

Skills and experience required:

  • Previous experience working with membership organisation, demonstrating sound knowledge of attraction and retention strategies
  • Ability to engage with a broad range of stakeholders
  • Excellent written and oral communication skills
  • Understanding of online platforms that enable delivery of workshop and seminar activity
  • Experience in membership engagement, training, and development
  • Experience in change management / quality improvement
  • Experience in adult learning / training accreditation practices (desirable)
  • Tertiary qualifications in marketing or public relations

Applications close 12pm Tuesday 26 October. For more information on how to apply click here.

Starting date: 
Wednesday, October 20, 2021
Closing date: 
Tuesday, October 26, 2021
Phone Number: