Palliative Approach Linkage Officer

Dubbo, NSW |

The Role:

Western NSW Primary Health Network (WSNW PHN) is currently seeking a motivated individual who has a passion for primary healthcare and community wellbeing to join our Commissioned Services team as Palliative Approach Linkage Officer.

The Palliative Approach Linkage Officer (PALO) is responsible for providing education and mentoring to support the implementation of a Palliative Approach Framework within those General Practices (GPs), Residential Aged Care Facilities (RACFs), remote Health Services and Multipurpose Services (MPSs) selected as pilot sites in the Greater Choice for At Home Palliative Care Measure (GCfAHPC) Shared Health and Advance care Record for End of life choices (SHARE) project pilot.

The implementation of the Palliative Approach Framework aims to build capacity in the pilot site facilities to provide quality palliative and end of life care to patients who are identified as being in the deteriorating or terminal palliative care phase.  Strategically, the role will adopt a system’s approach looking at and addressing issues that are potential barriers or enablers in each pilot site to the provision of quality palliative and end of life care, including those factors that impact the ability for patients to remain at home, in the RACF or MPS to die.

The implementation will also involve the provision of mentoring, education and support to build General Practice, RACF, remote Health Service and MPS staff capacity to provide quality palliative and end of life care.  This will include but is not limited to improving staff skills in identification and assessment of patients requiring a palliative approach, communication, advance care planning, anticipatory planning and symptom management.

WNSW PHN has a strong focus and commitment to addressing Aboriginal health inequality across the region and your commitment to the values of improving Aboriginal outcomes is highly valued.

The position will be located in our Dubbo office.

Skills and Experience:


  • Demonstrated understanding of Aboriginal culture including a commitment to cultural safety.
  • Registered Nurse with Australian Health Practitioner Regulation Agency (AHPRA), 5th year or thereafter.
  • Demonstrated interest in Palliative Care / Palliative Approach to Care.
  • An understanding of Cultural Safety and commitment to WHAL Cultural Safety Framework.
  • Demonstrated interpersonal, communication (oral and written) and negotiation skills and the ability to develop rapport and build relationships with various stakeholders in a culturally diverse environment with a range of organisations and health professionals.
  • Demonstrated ability to advocate for the best interests and wishes of the patient/resident and their family, alignment with the philosophy of patient/resident focused care which supports dignity, independence and informed, collaborative decision making.
  • Demonstrated problem-solving and conflict management skills.


  • Experience in working with Aboriginal people, organisations and communities in view of planning and implementing services and achieving outcomes for Aboriginal people.
  • Demonstrated understanding of the challenges of providing healthcare services in regional, rural and remote Australia.
  • Knowledge, skills and experience in project management.

How to Apply:

PLEASE NOTE: As part of your application, you must provide a separate statement addressing each of the selection criteria as well as your resume. If you do not provide these two documents, your application will automatically not be accepted. 

For an outline of responsibilities, position description, selection criteria and information on how to apply, please refer to the Employment tab in the ‘About Us’ section of our website

WNSW PHN is an Equal Employment Opportunity employer. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Applications should be submitted via email (by the closing date and time) to:

For enquiries regarding this role, please contact Alison Stoker (Program Manager – Chronic Disease) on 0437 796 352.

Starting date: 
Thursday, January 21, 2021
Closing date: 
Thursday, February 4, 2021
Western NSW Primary Health Network
Phone Number: