Palliative Approach Linkage Officer x 3

Orange or Bathurst/Dubbo/Broken Hill, NSW |

Job Description:

The Palliative Approach Linkage Officer (PALO) is responsible for providing education and mentoring to support the implementation of a Palliative Approach Framework within those General Practices (GPs), Residential Aged Care Facilities (RACFs), remote Health Services and Multipurpose Services (MPSs) selected as pilot sites in the Greater Choice for At Home Palliative Care Measure (GCfAHPC) Shared Health and Advance care Record for End of life choices (SHARE) project pilot.

The implementation of the Palliative Approach Framework aims to build capacity in the pilot site facilities to provide quality palliative and end of life care to patients who are identified as being in the deteriorating or terminal palliative care phase. Strategically, the role will adopt a system’s approach looking at and addressing issues that are potential barriers or enablers in each pilot site to the provision of quality palliative and end of life care, including those factors that impact the ability for patients to remain at home, in the RACF or MPS to die.

The implementation will also involve the provision of mentoring, education and support to build General Practice, RACF, remote Health Service and MPS staff capacity to provide quality palliative and end of life care. This will include but is not limited to improving staff skills in identification and assessment of patients requiring a palliative approach, communication, advance care planning, anticipatory planning and symptom management. 

Skills and Experience:


  • Registered Nurse with Australian Health Practitioner Regulation Agency (AHPRA), 5th year or thereafter.
  • Demonstrated interest in Palliative Care / Palliative Approach to Care.
  • An understanding of Cultural Safety and commitment to WHAL Cultural Safety Framework.
  • Demonstrated interpersonal, communication (oral and written) and negotiation skills and the ability to develop rapport and build relationships with various stakeholders in a culturally diverse environment with a range of organisations and health professionals.
  • Demonstrated ability to advocate for the best interests and wishes of the patient/resident and their family, alignment with the philosophy of patient/resident focused care which supports dignity, independence and informed, collaborative decision making.
  • Demonstrated problem-solving and conflict management skills.
  • Demonstrated ability to work independently and as part of a team.
  • Demonstrated ability to monitor and evaluate patient/resident outcomes.
  • Knowledge, skills and experience in using a range of information communication technology (ICT) software applications and hardware.


  • Demonstrated understanding of the challenges of providing healthcare services in regional, rural and remote Australia.
  • Knowledge, skills and experience in project management.
Starting date: 
Tuesday, June 4, 2019
Closing date: 
Monday, June 24, 2019
Western NSW Primary Health Network
Phone Number: