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‘Today is #hellomynameis day, which recognises, above all, that healthcare is an interaction between two human beings’, says Dr Linc Thurecht, Acting Chief E

A new Australian-developed toolkit released today by the Australian Healthcare and Hospitals Association (AHHA) and the Consumers Health Forum (CHF) will hel

Contemporary issues in patient-centred care, and the efficiency and effectiveness of various care systems, are the two common threads in the April 2017 editi

Reports that the Australian Bureau of Statistics is considering cutting its Patient Experience Survey should be of concern to everybody who wants health poli