Evidence Brief No. 19 - Developing an assessment tool for Australian general practices transforming to a Patient-Centred Medical Home model of care

Anthony Elliott

The Patient-Centred Medical Home (PCMH) model is associated with high-performing primary care and provides a framework for transforming general practice to deliver more person-centred care.

To support general practices to more easily measure their degree of ‘medical homeness’ and identify practical areas for improvement, Brisbane South Primary Health Network (PHN) in partnership with the Australian Healthcare and Hospitals Association (AHHA) developed a short-form subjective survey tool; the Person-Centred Care Practice Assessment (PCC-PA). Testing of the PCC-PA demonstrated its suitability, feasibility, acceptability, relevance and rating consistency compared to an internationally validated survey tool, the Patient-Centred Medical Home Assessment (PCMH-A), for general practices in the Brisbane South PHN region.