Brisbane South PHN has introduced a Person-Centred Care model as a means to address the challenges in quality in health and social outcomes experienced in the Brisbane South region. This initiative has been developed within the context of the key objective for PHNs to increase the efficiency and effectiveness of health services and the Primary Health Care Advisory Group’s December 2015 report Better Outcomes for People with Chronic and Complex Health Conditions which stated that ‘Our current health system is not optimally set up to effectively manage long-term conditions’.
The Person-Centred Care model and initiatives implemented by Brisbane South PHN draw on evidence and experience internationally, nationally and locally. However, changes at the person, provider and system level are dependent on both external supports and internal motivations for change, and require multifaceted strategies sustained over time.
AHHA was engaged to develop an evaluation framework that:
- embeds a whole-of-program logic, with process, output and outcome measures, to facilitate linkages between policy and evaluation;
- aligns with the Quadruple Aim;
- reflects the Australian context, including reference to the PHN Program Performance and Quality Framework and the Australian Health Performance Framework, and related Brisbane South PHN programs locally;
- draws on international and local evidence and experience in evaluating
integrated care initiatives; - reflects international and local evidence for qualitative and quantitative evaluation methodologies, including a focus on those that maximise relationships with and among clinicians; and
- has applicability across other programs.
