Authors: Joshua Ho, Trudy Rebbeck, Michele Sterling, Ana Paula Moura Campos Carvalho Silva
Whiplash injuries, often resulting from motor vehicle accidents, can lead to enduring symptoms and disability for 50% of patients. Despite an authoritative guideline on best practice treatment pathways, it is not uncommon for patients to receive treatment and care that is ineffective or low-value. Australian research has shown that there are areas of misalignment with evidence-based practice in both healthcare practitioner and Insurer practices typically leading to extensive inappropriate imaging, numerous & unnecessary medical surgical and allied health referrals with extended periods of care at high costs without necessarily leading to better patient outcomes.
The MyWhiplash Navigator, accessible at mywhiplash.com.au, is a comprehensive evidence-based online resource designed to provide person-centred guidance and support for patients recovering from whiplash injuries and their healthcare providers. Recognizing the adaptive nature of the recovery process after a motor vehicle accident and the key role of the compulsory third party (CTP) insurer, Allianz has collaborated with leading researchers and clinicians in whiplash management to further enhance this valuable tool with a CTP insurance landing page for case managers.
The key aims of this innovative project is alignment of all the parties involved in a patients’ recovery journey by facilitating guideline based high-value and best practice care through effective communication and collaboration. By enhancing the scalability and efficiency of care, we aspire to accelerate the integration of cutting-edge research into practice, ultimately improving patient outcomes and reducing recovery times.