Bully Zero Culture of Excellence

fostering supportive, respectful, zero tolerance workplaces
driving transformational business benefits from a positive behaviour culture
uniting to create a healthy Australia supported by the best possible healthcare system.

The Bully Zero Culture of Excellence is a 36 month training program for cultural transformation. It equips health care providers to grow supportive, respectful, positive behaviour cultures with a zero tolerance for bullying. It builds confidence and capability to:

create respectful conversations, regardless of subject matter
raise difficult issues respectfully and sensitively with both colleagues and patients
call out bad behaviours, when experieced or witnessed (by staff, patients or visitors)

and creates a shared understanding and commitment to the values of respect, courtesy and safety for all members of the organisation.

At the heart of the Culture of Excellence Program is a set of innovative online programs, and people and culture supports, that drive positive communication behaviour changes across organisations.

Why do it?

The Bully Zero Culture of Excellence allows you to grow a socially safe, supportive workplace culture with a zero tolerance for bullying for every member of your workplace.

The program helps your leaders show they are committed to fostering genuinely respectful, positive, high performance hospital and health care workforces that prioritise the welfare of their people and their patients.

Importantly, the Bully Zero Culture of Excellence positions you to comprehensively respond to Safe Work Australia’s latest guidelines for harassment, bullying and aggression in the workplace.

Finally, the Bully Zero Culture of Excellence offers participating hospital and health care institutions branded recognition as a Culture of Excellence endorsed by the national Bully Zero Foundation not for profit leaders in bullying awareness and prevention. The program has been endorsed by both the Australian Healthcare and Hospital Association and the Chair of the Heads of Workplace Safety Authorities for Australia and New Zealand.

What are the benefits?

The Bully Zero Culture of Excellence will:

build brand reputation as a zero tolerance culture leader
improve employee loyalty
safeguard the health, safety, and wellbeing of your people
improve workplace performance and patient care
unite your people together towards your purpose
drive a capability uplift that generates a sustained way of working
reduce cost of complaints, investigations and lost time incidents
create a sustained culture of mutual respect and professional courtesy
create opportunities to positive brand as a leading employer of choice
embed improved practice and supports across every member of your team.

For more information please contact us

The Australian Healthcare and Hospitals Association (AHHA) is Australia’s national peak body for public and not-for-profit hospitals and healthcare providers.

Contact

Ngunnawal Country
Unit 8, 2 Phipps Close
Deakin ACT 2600

Acknowledgement of Country

AHHA acknowledges the traditional custodians of the lands on which we live and work. We acknowledge the significance of our Australian indigenous heritage; and that our indigenous peoples never ceded their lands or their culture. We reflect on the remarkable understanding that is generously shared by indigenous peoples; particularly framing health and wellbeing in a deeply holistic way that both encompasses people and place.