Healthcare service innovations are dependent on a wide range of stakeholders, such as consumers, providers, funders and policy makers, all of whom hold diverse interests. Innovations often fail to attain outcomes or make a meaningful impact due to poor stakeholder engagement. Expertise in engaging stakeholders is often a missing link between success and failure in the healthcare setting.
The intent of this perspective brief is to:
• explore the lessons learnt from the implementation of three allied health-led service innovations with diverse stakeholder groups; and
• propose a more deliberate and strategic approach to stakeholder engagement to implement sustainable innovative practice in healthcare using a service logic.
