For Chief Executive Officers, one of the many key leadership imperatives for a business is to ensure effective planning is in place in the event of the unlikely need to enact a business continuity plan (BCP). As is the case with many corporate plan’s organisations have in place, a BCP is often something that sits on the shelf dusted off from time to time and never called upon. Merri Health’s experience of a disastrous fire in 2017 demonstrated the importance that a robust and current business continuity plan has in any healthcare organisation to ensure the safety and effective management of the business at such challenging times.
This Perspective Brief highlights some real and practical learnings from the Merri Health’s crisis management plan which can assist other organisation to prepare for the unthinkable.